Start by loading the POS printer’s Windows drivers to the computer that the POS printer is connected to. Windows drivers are a must. If your POS printer does not come with them, download the drivers from the POS printer manufacturer’s website. Once complete, you should see the POS printer in your printers folder.

Note – do NOT use a Generic printer driver as it will not work. You must load the driver that works for the model printer you have and has been designed for the type of operating system you are running (Win7/8/10 32&64 bit versions, Vista, XP, etc).

Then, the easiest way is to log into Control Professional and go to Tools, Point of Sale, Configure POS Receipt Printer. Check both the Override checkboxes and for the second one, ensure that the POS printer is selected in the drop-down list. Once done, click OK – that’s it, done. Restart Point-N-Sell and you should now be able to print your receipts to the POS printer you selected.